Shipping policy
For Australia and New Zealand we ship orders until $245 AUD at a flat rate of $22 AUD and free for orders above $245 AUD.
For the USA, the UK, Europe, Canada, Japan, and Brazil, we ship orders until $245 AUD at a flat rate of $15 AUD and free for orders above $245 AUD.
For EFTA countries (Iceland, Liechtenstein, Norway, Switzerland), we ship at a flat rate of $27 AUD for orders until $315 AUD, and free for orders above $315 AUD.
For every other country, we ship at a flat rate of $34 AUD for orders until $373 AUD, and free for orders above $373 AUD.
At the moment, we cannot ship to the following countries:
- Crimea, Luhansk, and Donetsk regions in Ukraine
- Russia
- Belarus
- Ecuador
- Cuba
- Iran
- Syria
- North Korea
We strive to deliver our items in 4-7 business days, starting when the package leaves our warehouse. Once the order is shipped, you will receive an e-mail containing the tracking number and the courier carrying your order. But, feel free to contact us for any support regarding your order.
We have fulfillment centers in the USA, Mexico, Japan, the UK, and Europe (Spain, and Latvia). Whenever possible, we use the fulfillment center closest to the location where you placed the order to guarantee the most efficient service.
At the moment we need to ship, we check which courier would deliver the package to the destination the fastest based on our statistics.
Note: Your shipment might incur customs charges, which we are never responsible for.